Questions, answered.

We design, deliver and install across Brampton, Mississauga, Vaughan and surrounding GTA communities. If you're just outside and not sure, ask — we'll tell you honestly whether we can reach you.

Birthdays, baby showers, gender reveals, graduations, anniversaries, engagements, corporate events, grand openings and private celebrations. We work in organic balloon garlands, arches, backdrops, number balloons and fully custom balloon décor.

It depends on the size of the setup, the colours and the space, so we don't quote automatically. Send your event details — or build a setup in the design tool — and a real person prices it and comes back to you.

We recommend booking at least 5 days ahead so we can plan your design and confirm availability for your date. Shorter notice may be possible depending on our schedule — reach out and we'll let you know what we can do.

Yes. You can pick up to 5 colours from our palette, and the design tool shows an example preview as you choose. Colour selections are subject to availability at the time of booking — our team will confirm with your quote.

We deliver and install on site. Balloon décor is built in place so it fits the room, and setup timing is arranged around your venue's access window.

Our installations are built to look their best for your event. Indoors, setups typically hold up well for around 2 days; outdoors, closer to 1 day. These are estimates rather than guarantees — temperature, sunlight, humidity and handling all affect how balloons wear over time.

Yes, we offer outdoor installations in suitable conditions — ideally sunny with little to no wind. Because heat and wind can damage a setup or create a safety issue, we reserve the right to adjust, reschedule, or advise against an outdoor installation when the weather isn't right. We'll always talk it through with you.

Installation is always included. Teardown depends on the setup: for standalone garlands or arches, teardown isn't included but can be added as an extra service. When your setup includes a backdrop or stands, teardown is included. We'll make clear what's covered when we send your quote.

A 20% deposit secures your booking, with the remaining 80% due on the day of your event. We accept payment by e-transfer. Your deposit is refundable if you cancel at least 24 hours before your event; cancellations within 24 hours of the event are non-refundable.

We understand plans change. You can cancel with a full deposit refund up to 24 hours before your event. Cancellations within 24 hours of the event are non-refundable, as your materials and time have already been committed. For changes to an existing booking, reach out as early as possible and we'll do our best to accommodate.

Send us the photo with your quote request. We'll tell you what's achievable in your space and your palette, and where we'd suggest something different — we'd rather set the right expectation up front than surprise you on the day.

Not yet. We're working toward a wholesale supply for decorators and event professionals across Ontario. Join the wholesale list and we'll reach out when it opens — there's nothing to order today.